Whether it’s a small fix like error messages, missing images, broken links, or a large-scale clean-up from a hacked website, our on-demand technical support service will get your website back up and running.
We know WordPress and PHP inside out, so we’ll work on any size website, even if we didn’t build it.
We’ll troubleshoot, clean-up, and restore your website. To keep your site secure in the future, we’ll also offer you advice on best practices to put in place.
Our team will troubleshoot and fix the root cause of your problem for a permanent fix. There’s no band-aid solutions or settling for ‘good enough’.
Our team has a wealth of experience in working with a variety of software and third-party providers. From plugins, and APIs, to WordPress themes, and more, we’ve got your back.
Kiwi Web Co never outsources our services. When you choose us, you are guaranteed a personalised service with a professional developer.
Whether you have a small task, such as updating some text, or a large job, such as malware removal, we’re always here to support you.
Fill out a short form describing your issue to open a support ticket
Our team will assess the task and send you a quote
We'll get to work fixing your website
Keeping your website running smoothly can be quite a task, but we’ve got you covered! Our ongoing maintenance packages are here to take that burden off your shoulders. With our services, you’ll have more time to focus on business leads and taking care of your customers.
If you still have some unanswered questions, we’d be happy to help! Just drop us a line.
This depends largely on the tasks required and the size of the job. Small fixes and updates can usually be made within 2 days. On average, we have most repairs wrapped up within 4-5 days.
Absolutely! No matter the size of your ecommerce website, we’re happy to help.
Aside from the obvious, there are several things to look out for. These can include spammy links, redirects, unhappy users, an unexpected drop in website traffic, and sudden high server usage.
We have a ‘no fix, no fee’ policy. This means that if we can’t resolve your issues, we’ll refund you 100% of your purchase. Our service is risk-free.
The first step is to get in touch by opening a support ticket with us. We’ll assess your website, contact you if we need any extra details, and then send you a quote.
Yes, we sure can. We offer an ongoing website maintenance service, regardless of whether or not we built the site.
Ongoing maintenance is a critical part of keeping your website safe and running smoothly.
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